Fall Training

WASFAA is excited to announce our 2021 Fall Webinar Training Series! Join us for a variety of virtual learning experiences covering a range of topics including federal verification, professional judgement, RT24, fraud and so much more. 

The best news? We have created a pricing model that is super budget friendly! 
A WASFAA member only need register for one $45.00 session and will receive a discount waiver for all other sessions.  Additionally, the discount waiver can be shared with anyone on the institutional roster to enjoy attending sessions at no cost.  For $45 you and your team get access to each of the sessions available this fall. Non-member pricing available at $45.00 per session. 

Cost to attend: $45 (includes all members on your institutional roster)
Registration Details:
1) Review the information on our sessions listed below (be sure to register for each session you are interested in attending!)
2) To register,
 click the linked session title of those that you are interested in attending (only 1 member from your institution will pay the $45)
3) You will then receive an email with a waiver to share with your colleagues on your institutional roster so they can join you (those on your roster do not need to register for the same sessions you do! The waiver works for each of our 10 sessions)

NASFAA’s Implicit Bias Toolkit: From Awareness to Action

Wednesday, Sep 22, 2021
11:30-1:00 PST

As financial aid administrators, one of our primary responsibilities is to ensure that limited resources are equitably distributed to the students who need them the most.  A pervasive barrier to achieving our mission is implicit bias – the unconscious assumptions, stereotypes, beliefs, and preferences that are not only part of the normal human condition, but also ingrained into the systems and processes set up to assist the very students disadvantaged by the bias in the first place.  How can we break this cycle?  If we first become aware of these predispositions in ourselves, we can then begin the process of rooting out bias in the services we provide.

This session will provide an opportunity to review and practice concepts from the recently published NASFAA Implicit Bias Toolkit, specifically exploring personal awareness, individual development, forms and communications.  Participants will also have a chance to share ideas and best practices with others from the region and develop a personal action plan to mitigate implicit biases in themselves and in the areas where they have influence.  Wherever you work in the aid office, there are things you can do to make positive changes for the students you serve. We invite you to learn and share with others who sit where you do.

Session Presenters:
Anthony Morone, Nicole McMillian, Christina Tangalakis


Increasing FAFSA Completion: A Lesson in Collaboration from Arizona
Tuesday, September 29, 2021
11:00-12:30 PST

Join WASFAA in welcoming the Arizona FAFSA Challenge, the Be A Leader Foundation, and Education Forward Arizona as they discuss the statewide FAFSA resources and initiatives happening throughout Arizona. The webinar will include an overview of the Arizona’s FAFSA completion progress and take a deep dive into the state’s FAFSA Drive- In’s, FAFSA hotline, and Ask Benji the FAFSA chatbot, as well as other resources that are assisting thousands of Arizona students and families with completing the FAFSA.

Session Presenters: 
Heidi Doxey, Program Manager for Community Initiatives, Education Forward Arizona   
Soilo Felix, Chief Program Officer, Be A Leader Foundation 
Julie Sainz, Arizona FAFSA Challenge Project Director, The Arizona Commission for Postsecondary Education


To Verify, or not to Verify???? What exactly is the question?
Wednesday, October 13, 2021
11:00-12:30 PST

Please join us for an in-depth look into the newly given flexibilities by the department of ED surrounding Verification and what that means for our departments. Navigate along with us, the many changing processes and regulations that have taken place since March 2020 and some of the best practices that a lot of our Financial Aid Departments have adopted since then. We will examine the deletion of various FAFSA items as well as the temporary suspension of certain verification types.

Session Presenters:
Shawn Domingo and Holly Peters


FA and VA: Go Together Like Peanut Butter and Sticky, Sticky Jelly
Wednesday, October 20, 2021
11:00-12:30 PST

Congress enacted a law in 2020 for VA education benefits that has implications for financial aid offices. The regulations went into effect January 2021 and September 2021. This session will provide an overview of the Isakson & Roe bill and how it impacts financial aid practices. We'll also have guided discussions on how schools have implemented or plan to implement the changes. 

Not sure if this session is for you? Take this quiz:

1. Does your shopping sheet include VA education benefits?
2. Does your shopping sheet have the total cost of an academic program, not just for an academic year?
3. Are you sending information on federal financial aid availability before you originate an alternative loan for a veteran?
4. Did you know your school is now financially responsible to repay the VA tuition and fees for withdrawn classes?
If you answered NO to these questions, this session is for you!

Session Presenter: Ashley Munro

Professional Judgement - A Collaborative Effort to Understand and Improve Processes at your Institution
Friday, October 29, 2021
11:30-1:00 PST

A discussion of the professional judgement processes across different institutions, looking at the updated guidance from ED, and best practices/tools/solutions/suggestions. This session will be after the NASFAA training which should help answer any questions that were not covered there, as well as providing ideas to use the knowledge learned at your institutional setting.

Daniel Lemus, Debbie O'Dea

Federal Student Aid Session: R2T4 In Modules 
Tuesday, November 9, 2021
11:00-1:00 PST

When courses in a program do not span the entire length of the payment period or period of enrollment, you have modules! In this session, we will start by defining both modules and withdrawals before giving details on how module situations impact the R2T4 process. A number of example withdrawal scenarios will be reviewed in detail. The new R2T4 regulations effective July 1, 2021 will be discussed.

After the FSA Session, WASFAA trainers will engage participants with interactive scenarios and activities.  

FSA Trainer: Virginia Haggins
WASFAA facilitators: Anafe Robinson and Thalassa Naylor

Office of Inspector General (OIG) Session: Fraud, What Can You Do to Help Prevent It?
Wednesday, November 10, 2021
11:00-12:30 PST

Fraud, what can you do to help prevent it?  Agent White will take us through some cases of fraud that have occurred and give participants some takeaways that have worked for institutions to identify fraud. You will hear information about what the process looks like after fraud is reported while being able to ask questions and share examples with participants.  We look forward to seeing you there!

Presenter: Damien White
Resident Agent in Charge
U.S Department of Education
Office of Inspector General

Co-Presenters from Cerritos College

Unpleasant Conversations; Learn Strategies on How to Handle them Better
Tuesday, November 16, 2021
10:00-11:30 PST

Whether you’re working with a student, customer, or colleague, there are times when conversations may not be pleasant. Handling them involves more than simply being nice and maintaining a good attitude—it requires the use of strategies and best practices. This presentation shares proven, data-based techniques to help you manage difficult discussions.

Session Presenters:
AnnaKate Williams, University of Alaska, Fairbanks
Taska McDaniel, Attigo by Ascendium
Michiale Schneider, Attigo by Ascendium

Managing Expectations: Exploring the Interview & Selection Process for Student Employment
Wednesday, December 8, 2021
11:00-12:30 PST

As a hiring manager you are expecting to find talent. As a student employment facilitator you are expecting to help hiring managers find talent and students find employment. As a student you are expecting to find a job to pay the bills. Managing expectations for each stakeholder is the easiest and most equitable way to evaluate students for employment. Learn how to evaluate interview expectations to help close the gap between students and hiring managers.

Session Presenter:
Aurie Clifford


Earn to Learn Community College Partnership
Tuesday, December 14, 2021
11:00-12:00 PST

Earn to Learn and Pima Community College partnered up over a year ago to bring the Earn to Learn program to a community college environment. This partnership helped increase access for college related expenses, created college and workforce readiness, financial literacy, and degree attainment with minimal debt. Qualifying students who deposit $500 into a savings account annually receive an 8:1 match for a total of $4,500 per year for tuition, fees and other approved educational related expenses. These scholarships combined with financial education and college success coaching help students graduate from college workforce-ready with little to no student loan debt.

Session Presenters:

Roxanne Murphy, Director of Community Engagement, Earn to Learn
David Rodriguez, Program Director, Earn to Learn
Karla Gonzalez, Assistant Director of Scholarships and Outreach, Pima Community College